FAQ

Frequently asked questions

How do i order on Perfect Population?


To make purchases on the site, simply add the desired items to your cart and navigate to checkout when you're ready to complete your purchase. we suggest you create an account under Client Membership Sign Up to access dedicated services, experience faster checkout and easily manage past and existing orders. Members can find all information related to their orders in the my account area. After placing your order, we will send a confirmation email. if it has been more than 24 hours and you have not received an email, please contact us. once an order has been confirmed, it is typically not possible to modify the details or cancel. please contact our customer care team for assistance in these cases. As soon as your order is shipped from our warehouse, we will send you another email with the tracking number. For help placing an online order, please contact customer care. For return and refund information, please visit the Shipping and Returns section.




W6765567876576hat are all the ways i can pay you?


payment methods alexanderwang accepts the following payment methods: credit card: visa, mastercard, american express, jcb, visa electron, cartes bancaires, sepa, gira, sofort, ideal other: paypal, applepay, alipay alexanderwang allows you to securely save your credit card details so that you don't have to re-enter them for future purchases. as soon as you complete your order, authorization for the necessary payment will be requested automatically to verify the validity of the credit card and availability of funds; however, the card is not charged until the order is shipped, at which point you will receive a notification email.




Can I insert a video in my FAQ?


Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box




How do I edit or remove the "FAQ title"?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.